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Little Creek Location Orapax Call Button
892 East Little Creek Road Norfolk, VA, 23518
  • MON: 8:30AM - 5:30PM
  • TUES: 8:30AM - 5:30PM
  • WED: 8:30AM - 5:30PM
  • THUR: 8:30AM - 5:30PM
  • FRI: 8:30AM - 5:30PM
  • SAT: 9:30AM - 3:00PM
  • SUN: Closed
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804 Orapax St Norfolk, VA, 23507
  • MON: 8:30AM - 5:30PM
  • TUES: 8:30AM - 5:30PM
  • WED: 8:30AM - 5:30PM
  • THUR: 8:30AM - 5:30PM
  • FRI: 8:30AM - 5:30PM
  • SAT: 9:30AM - 3:00PM
  • SUN: Closed
MORE >
  • Google Business Profile

Nice Guy Auto & Transmission Auto Repair Reviews

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Little Creek LocationOrapax Call Button

Nice Guy Auto & Transmission Reviews

Read reviews from customers who come to Nice Guy Auto & Transmission for their car or truck repairs. Learn more about their experience and results.

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12/30/2025

Only shop I go to. Great service always! Would and do recommend.



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12/10/2025

I took my ford focus here and the customer service was excellent along with the work.



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11/28/2025

Car was doing some funky rumbles on the way to Norfolk. Called Nice Guy to see if they could help us when we got into town. They got us in immediately even though they were close to closing and started looking at the van while I was still filling out paperwork to make sure we had the best chance of getting back on the road. In the end, nothing was showing up as being wrong that would cause the rumbles but they gave me some things to keep an eye on and pay attention to in case it happens again. Solid shop, helpful people, and I would come back again if I lived in Norfolk.



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11/25/2025

i was highly satisfied with the customer service, skills, advice, and fair pricing from these genuinely ?nice guys?!



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11/19/2025

These guys are top notch , assisted us when we had car trouble down the road. The business name matches the quality of the employees.



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11/19/2025

One of our team's rental cars wouldn't start, and none of us had jumper cables. We stopped by Nice Guy Auto & Transmission to ask if we could borrow a set. Without hesitation, and literally as he was closing for the day, the gentleman offered to come with us and brought his jump starter. He jumped in his car, drove with us to the parking lot, and had the vehicle running within 30 seconds. Outstanding attitude, outstanding service. He truly lives up to the name ?Nice Guy.? I'll be using his shop from now on. Thank you.



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11/03/2025

Took my car there to get a front end alignment and two new front tires because the last shop I just went to did a bad alignment (if they did one at all) and my tires that were brand new were already showing metal thread. The staff was really nice, and the owner is really committed to helping his local community stay safe on the road. They are a dog friendly shop too for those who don't like to leave their dogs at home! I was in and out of the shop in under 2 hours and my car drives so much better. Will not be taking my car anywhere else going forward. Thanks Jason!



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09/18/2025

These guys are great.



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08/21/2025

Efficient and helpful! Will be back for future service.



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05/13/2025

Came here for my state inspection - they were able to work me in. They're conveniently located close enough to me that dropping my truck off was doable so I could walk to and from home when it was done. They were honest and upfront with what was needing to be done, and didn't overcharge me. The guy at the front desk was very friendly and helpful. I will be a returning customer!



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05/09/2025

Great service and great people! The problem with my vehicle was quickly diagnosed and handled! The price couldn't be beat!!



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05/09/2025

Absolutely amazing and right on time! Serpentine belt snapped 85 miles away and was towed there and taken care of in a very professional and timely manner! The owner, Jason, is a true gem who shows great compassion and concern for people, and their vehicles! Excellent experience all around!



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04/01/2025

There is no false advertising here. These Guys are Nice and they are the Best!! Super clear with what repairs are needed and why, and available to answer all sorts of questions about cars and maintenance. They are really smart, kind, and patient. Have been taking cars to Nice Guys for years and I know their service has extended the functioning and lives of these cars! Cannot recommend more highly (and cannot understand how any sane person could have had a bad experience at a Nice Guys shop)



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04/01/2025

These guys are amazing! I am from out of town and brought my car in without an appointment because it was smoking on the highway. They helped me right away, refilled the oil and did a thorough safety assessment on the spot. The person who helped me was extremely helpful, friendly, and knowledgable. So grateful for genuinely caring people in this business!



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03/13/2025

I don't take my car anywhere but here. Best customer service. Love this place



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02/06/2025

Sun roof was letting water in. I kind of knew it was clogged drain channels but I'm not familiar with popping the panels off to clean it out so I took it to people who knew how to do that. There was a pool of water in the front passenger side. Was going to be a mold problem. They fixed / and cleaned the channels. dried the passenger side and cleaned it up. No more humidity issues in my car. Job well done - Thank you!



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12/30/2024

Excellent service and honest. They quickly diagnosed and replaced the leaky exhaust manifold on our Subaru (and only the section that needed replacing), at a much better price than that quoted by the dealerships. Damien & staff were a pleasure to work with. Highly recommend.



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08/24/2024

Jason is the Best ????? He has taken care of my daughter's car as if his own daughter drives it. I will always have him maintain & take care of all our car maintenance needs ? I am delighted to deal with a reliable mechanic ?????



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07/01/2024

My wife took our Honda Accord in and was early and they had not opened up yet. The owner , Jason realized my wife was sitting in the car and brought her in early to get started working on our vehicle. He solved the problem that we were having with our vehicle while my wife waited. This a great and honest place of business and I will be taking my vehicles there for service in the future.



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05/21/2024

There very helpful here.



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03/18/2024

The name says it all. These really are nice guys! The customer service has always been very friendly and honest with me. All services have been done in a timely manner and cost effective manner. I wish I could give them 6 stars.



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03/08/2024

The most honest and best place to get your car fixed.



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01/23/2024

When you think of your ?car guy,? this company embodies exactly what you want. Honest, straight up, and they do great work. Jason and his team have been taking care of mine and my family's cars for years. We don't trust anyone else.



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01/23/2024

I had a great experience with Nice Guy Auto!! They did my state inspection and were super nice and reasonable.



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01/20/2024

Great experience. I have a cruddy but reliable old car that needed a lot of repairs done. To be honest I feel like a lot of shops would have not even worked on a car that old. I understand the conventional wisdom is that if your car is old and cruddy and needs a lot of fixes, just get a new car. But after the used car market got crazy during COVID, I decided that it would be better to just fix the car i had with problems I knew about instead of buy another one at bottom dollar (still more than I can afford) with problems that i /wouldn't/ know about yet. Well of course when they opened it up they found more problems to fix, but they knew I was pushing my budget limit so they threw in those few odds and ends fixes for free. I did not expect something like this and without it I would not have my car and I am very grateful. I'm not saying come here and expect free things. I'm saying that if you come here you can expect some actual decency. If you have had a hard time finding decency and honesty with a mechanic like I have, I would say give these guys a shot. Thanks again Damien, I'll be back for an oil change



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07/03/2023

Had my car inspected here and have had other work done before. Honest, hard working and nice ?. Would definitely recommend ??



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01/16/2023

I've taken my car to Nice Guy Auto several times and they've always been friendly, honest, and communicative. They squeezed me in last minute before a holiday weekend and managed to fix my headlight, even though it turned out to be more complicated than a burned out bulb. I would recommend them to anyone looking for a mechanic in the Norfolk area.



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12/22/2022

The guys at Nice Guy took great care of me and my 2007 Mazda. Paul at the West Ghent location was super helpful and kind. He called me to provide me with updates every step of the way-- and presented me with different options to get me back on the road before Christmas.within my budget. Jason, the owner, was extremely accommodating and honest-- giving me an idea of how much I could expect to pay, even before my diagnostic, based on his experience. I plan to come back to Nice Guy after the Holidays to have my brakes done-- this is my new auto shop FOR SURE. I won't go anywhere else. Thanks guys!!! MERRY CHRISTMAS & HAPPY HOLIDAYS ?



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11/10/2022

Jason and his crew have always provided high quality service at reasonable prices. I highly recommend them.



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09/18/2022

Very nice guy and reliable work. Would definitely take my vehicle back here again!



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12/30/2025

Only shop I trust! Been going to them for years. Would and do recommend.



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12/18/2025

I got an oil change and the service was excellent. I have no bad things to say!



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12/10/2025

great company did a lot of business with them good people and even better service. very professional and they walk you through everything that will be done to the car to make you feel reassured of the care taken with your prized possession. 10/10 I tell all my friends to go here whenever they need any type of car work done.



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12/04/2025

Nice Guy has worked on a couple of my vehicles and they're the best.



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11/25/2025

Jason, Ricky and crew are great! They will have you back on the road and rolling in no time! Awesome guys!



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11/04/2025

You all are awesome!! We appreciate the hard work and dedication you put in to fixing our van!! Five stars all the way!! Thank you again!! From the customer service experience to the repair work these guys were amazing!!! We will be customers for life!!! You treated our family like family, we will never forget your kindness!!! Amazing!!!



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11/04/2025

Jason and the guys went above and beyond not only to ensure the safety of my vehicle but also the quality of work that they put in. From start to finish the team was nothing short of professional. Today, my ride put their knowledge and experience to the test. As a single mom with a heavy schedule, my vehicle is my family's lifeline. Finding a reliable garage with competitive rates and availability was dire. Jason and his team honestly and efficiently assessed my ride and categorically informed me of issues that needed immediate attention, as well as what I could expect in the future. I feel comfortable knowing that Nice Guy Auto & Transmission is a business that stands for integrity , dependability, honesty and compassion. The drive home was the smoothest drive I've ever had since I've owned the vehicle. Bearings, tie rod and sway bar ((talk about riding it till the wheels fall off, that's almost what I did)) Thanks to a wonderful team of "nice guys" I can safely get back to providing for my family. Thank you again Jason, Ivan, Ryan, Damien and Bennett for all of your hard work and getting us back into a vehicle we can trust. You guys ROCK!!!



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11/04/2025

I had an excellent experience at Nice Guy Auto & Transmission. The team was friendly, knowledgeable, and transparent about the work that needed to be done. They diagnosed the issue quickly & explained everything clearly. It's great to find an automotive shop I can truly trust ? I'll definitely be coming back for all my future maintenance and repairs. Highly recommend!



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11/04/2025

These guys are the best! Honest, kind, fast, and somehow also amazing at keeping plants alive. I've been bringing my car here for years, and they've never steered me wrong. The prices are fair, the turnaround is quick, and they'll actually tell you what's coming up so you can budget instead of panic. Both shops are great. The one on Little Creek is my go to, and the Orapax location has this wild front desk made from the front of a car. There are plants in their waiting areas and they are thriving! One time my friend's car needed work while she was visiting from out of town, and they had her back on the road in no time. They live up to the name? Nice people, great mechanics, and surprisingly nurturing plant parents. Ten out of ten, would trust with my transmission and my monstera.



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10/24/2025

Excellent service! Fixed my water pump on my SUV and did a great job! Would gladly go back for any other repairs!



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10/01/2025

On god I will never go to another mechanic for as long as I live in Virginia. Within 5 minutes of my phone call and 5 minutes upon arrival they had me taken care of. I felt like family coming in here after being scraped over the coals by places like PepBoys, Firestone, and even the dealership. I was losing hope and minutes from a break down. Truly a blessing!!!!



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08/29/2025

Had to have the ac lines completely replaced to the rear system in our Tahoe. The folks here were willing to take the parts I ordered from RockAuto and install them and guarantee the labor side of their work. They're very communicative and open about what needed done and it felt like a very honest and value-oriented conversation. Highly recommended to anyone looking for Good automotive repair work at a good and reasonable price



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08/29/2025

Great team of people. Damien helped me out. He was great. Strongly recommend



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08/21/2025

Had a good experience. Got my control arms and starter done and I like that they accept customer supplied parts. Labor prices are fair and they usually get the job done the same day. I highly recommend



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07/25/2025

I took my car in for road noise issues and had done some research beforehand and had mentally prepared for certain costs and timeline. To my pleasant surprise Nice Guy was very competitive in pricing, and got my car back to me MUCH sooner than any other shop offered, and good as new. Would definitely recommend!!



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06/09/2025

Absolutely the best! Friendly, same day service and for a fair and reasonable price.



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03/12/2025

Over reacted because I thought my transmission was still leaking my fault I was wrong and apologized to Jason I recommend them for doing good job and would use them again



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03/07/2025

We just had our mini cooper fixed at Nice Guy Auto and it was a quick turn around, car runs and drives just as good as it did before, I recommend this shop if you need any services or repairs.



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02/05/2025

Great little spot, they fixed my car up within the day and made sure they kept their promise to have it done + done correctly. They found another problem with my car and made sure to prove it by showing me the evidence, and fixed me up at a very good rate. They took lots of time to speak on problems I noticed and gave good general car care advice. I'll definitely be back!



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01/15/2025

I've been here a few times since June of last year to have my AC and brakes fixed and these guys have been nothing short of amazing!!!! They're fair with pricing and they are quick and efficient. Highly recommend especially if you're a woman looking for a good mechanic you feel comfortable with and can trust!



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01/03/2025

Been coming since they opened, the best shop for basic and all around needs on my daily driver car and truck, the owners a good stand up guy, and Brad the mechanic has ALWAYS done me right and left me feeling great on the road, i wouldnt take my chances anywhere else in the tidewater area 5 STARS!!!



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12/24/2024

The people that work here are amazing. There very friendly and knowledgeable and automotive care.



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12/06/2024

Extremely friendly and honest. Wouldn't take my vehicles anywhere else.



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11/27/2024

These guys are extremely helpful and honest. They have fair pricing as well



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11/15/2024

Outstanding service and genuinely *nice* guys. I purchased a used vehicle in Norfolk that they had previously serviced. I had a minor (unrelated) issue on the way out of town. I took the van there on the prior owner's recommendation. They fit me in on short notice, got me the needed part, and got me on the road. I was grateful and impressed.



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11/08/2024

Phenominal customer's service. Honest and upfront pricing! They were able to beat dealership pricing by 50%! Quick turnaround and high quality parts.



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11/02/2024

Bobby and his team are awesome. They do up front pricing and never try to up sale you on unneeded services.



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10/07/2024

Amazing service they're gonna make sure your taken care of, I will be coming back here.



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10/05/2024

I'm new to the area so when I started having some mechanical issues with my car I didn't have a mechanic. Nice Guy was recommended so I took my car there and after my experience I would also highly recommend them. Great customer service, they were honest and fair about prices and the repair needed. Thanks again!



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09/19/2024

Absolutely Fantastic! I had an Evap Leak and they helped replace all the necessary parts in a short amount of time. Super knowledgeable, professional and kind. If you have a Check engine light I recommend going to Nice Guy Auto. ??



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09/10/2024

I brought my car here to get the headlight bulb replaced in the middle of the weekday and they came outside immediately to take a look so that I could make it to my inspection appointment. I brought my own bulbs and the mechanic very helpfully walked me through the install so I'd be able to do it in the future. It took no time at all and he was friendly and certainly lived up to the name of nice guy. I would absolutely recommend for repairs and will be coming here in the future.



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09/06/2024

Hands down the best shop I have used! Brough my 2016 Jeep Wrangler in for a clutch replacement and they were able to get me in and out faster that any dealership could've or even would've wanted to! Brad is an amazing mechanic and was super quick and knew his job well! Even gave me information on how to make my clutch last longer. Their work was efficient and done well. They also charged extremely reasonable prices. Will definitely be bringing all of my cars here from now on.



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08/16/2024

Great place to get your car worked on and great people



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07/29/2024

We were having an awful time finding anyone to actually inspect our van and be able to commit to a same day inspection! Or even answer the phone?. These guys were great. Granted, all we needed was a state inspection. But when people take care of the small stuff with professionalism and respect, I've generally found they do the same for the large stuff. We will definitely keep them in mind for future needs.



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05/28/2024

Really grateful you guys were able to squeeze us in today for an inspection. Thank u sm! Amazing staff and excellent service.



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05/20/2024

Honestly the name kinda says it all. Easy to get appointment, good communication, nice people.



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03/08/2024

Awesome customer service. They did a amazing job replacing my alternator my car work so much better and the price was affordable to. I'm definitely coming back here. ?



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02/06/2024

5 Star service and Great place. I broke down near by and the manger saved me while he was picking his lunch. Highly recommend.



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01/24/2024

They are a busy shop but do great work for a fair price. I recommend them .



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01/24/2024

Bobby was very nice, helped me get the services I asked for at a respectable price and was not pushy about things that could be done now or wait for the next maintenance interval. Price came in a little under quoted for cvt transmission service and 2 differentials for awd car. He even gave a 10% mil discount. I dropped the car off at 11am and it was done by 3pm. I would definitely use them again.



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01/17/2024

First time here for a small problem tht was solved in the matter of minutes and the man took the time out of his day to help me with and wouldn't even accept the tip.definitely request you to come here for any vehicle problems best mechanic ever 5 star well deserved



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11/15/2023

A trustworthy mechanic who gets the job done in a timely fashion with reasonable rates. Highly recommend.



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11/08/2023

Friendly and knowledgeable automotive repair



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11/01/2023

The best



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09/26/2023

After the experience I had with Nice Guys Auto, as a young woman I will not take my car anywhere else!! They are very knowledgeable, honest, helpful and won't try to scam you! 10/10 recommend!



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09/14/2023

Hello everyone if you're looking for a place to fix your vehicle this place is the right place they greet you as soon as you walk in the door Nice Clean Pl., Jason the owner and the gentleman in the front this place is like you're in family and in good hands they are very honest and explain to you everything step-by-step give you an option if you want to go ahead and do it they don't pressure you I would highly recommend this place to everyone everyone is nice and friendly and respectful I would give them 10 stars if I could they did a great job with my vehicle this is a place that I will be going to from now on????? THANK YOU GUYS ?



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09/06/2023

Best Shop in the 757. Can't beat an honest mechanic, ??? 10 out of 10



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09/04/2023

This guy is 100 percent honest. He will fix your car at a fair rate and not screw you over. He's done my dad right, multiple times... he's done me right a few times too, Jason operates a tight ship, and gives you a very good price on what you actually need, not what he's trying to sell. I completely trust this mechanic, bring your car here, Jason is legit.



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08/22/2023

Can't say enough great things about this establishment. Both the Little Creek and Chelsea locations have taken great care of both my personal vehicles and business vehicles. Always great about getting vehicles in and out, great communication, and honest work.



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08/21/2023

(Translated by Google) Brilliant (Original) Genial



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07/10/2023

I recently took my car in for an inspection and some minor fixes. The guys were great and extremely knowledgeable. Thanks to James, Ricky and Jason for a job well done. They had me back on the road in the same day , so I will be a customer for life.



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06/27/2023

They're always slammed, but they are thorough, honest, knowledgeable and fair.



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06/23/2023

Trustworthy & great mechanics & great work. You will have peice of mind from the employees working on your vehicle. I was referred & it was my first time & I was very happy.



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04/12/2023

James and Brad took care of my truck in what literally might've been 20 minutes. No bs just good mechanics all around. I don't live in the area and will still bring future work to this shop. Thank you for taking care of my issue



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03/29/2023

Honest and helpful! Best service I've had in Norfolk and would recommend to anyone!!



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03/03/2023

Never been here. Google thinks I have. However I have heard this place is very good at what they do. 4 stars just because.



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02/07/2023

Nice Guys already came highly recommend, so I went to check them out. I needed an inspection and an oil change when I went in yesterday and they were able to fit me in right away. I had to get a few things fixed to pass inspection and they made the calls to get the parts I needed at a vey reasonable price. I had to go back because one of the parts took a little extra time, but they had me in and out on both trips and the service was just what I needed. I'll be back because this is what car maintenance should be.



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01/08/2023

Asked for help with something and they did it no problem right away. Also gave me a quote on work that I ended up having the time to do myself and they were way cheaper than 2 previous quotes....name should be Reasonable and nice guy auto as both are true.



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12/21/2022

Referred by a friend. These professional team is the best service, price and family owned. They have serviced my car 3 times. Call them first.



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12/10/2022

So helpful, efficient and reasonably priced



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11/21/2022

Again. Great service from these guys. Reasonable prices.



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11/15/2022

They were very quick to find and solve what was going on with my car. Great service and highly recommend



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11/09/2022

Professional, honest, quality service. If you have a VW and don't want to get screwed by the local dealership this is your place. Happy to support small and local business. My car has never run smoother. Will return!! Thanks Nice Guys!!!



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10/25/2022

Family owned, great group of guys run this place. No BS, personable, and awesome customer service. Need a break job? They got you. Oil change? No problem! You could do a lot worse than Nice Guy, especially in this town.



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09/23/2022

I'm owner of 2017 Mercedes S550 4matic. I had multiple codes pop up and was weary of taking it to private own business. I usually go to Mercedes Benz of Virginia Beach to get charged lots of money. I saved a bundle going here with a simple fused that got fixed. The employees are very knowledgeable and helpful. I'm thankful that Nice guy auto are trust worthy and really do help people. If you have a foreign car this is the place to go and save tons of money. I highly recommend this place. Thanks James that works the front desk and the techs there. God bless this place!



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09/15/2022

This place is amazing. The customer service was top notch. We came to Norfolk for vacation and our car got caught in a flash flood. It wouldn't start and there was water everywhere. I thought my car was going to be totaled but somehow they saved it. Not only did they do that, they took incredible care of me. I highly recommend this shop



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08/17/2022

Nice Guys is the perfect name for this place I called them about my AC and I went in the next day and they fixed it so fast I will go back for all my repair needs they were so friendly and the price was great



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07/27/2022

I got my A.C. charged-up.? I was in and out fast. And the service rep really was a ?Nice Guy?! I will definitely recommend & continue to get my car serviced here!!



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07/16/2022

Friendly staff, quick honest work, and not trying to sell you things you don't need. Highly recommend



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06/24/2022

Fuel pump replacement, power steering and transmission fluid drain and refill done on my Malibu LTZ. Honest pricing and work! New spot for all my auto repair needs.



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06/05/2022

Great customer service, they makes you fell like family.



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05/10/2022

I LOVE the Nice Guys & Gals! Seriously, I've had some pretty serious repairs quoted and they have ALWAYS been the most reasonable for what I've needed. In addition, I TRULY appreciate their communication. They will call and check in on your repairs' progress, give you an ETA for part ordering, completion, etc. I couldn't ask for better customer service. Courtney, James, and of course Jason, the illustrious leader :), have always been so awesome. Finally, their work speaks for itself. Effective troubleshooting, diagnostic work and knowledgeable people will keep any vehicle and it's owner satisfied! Call them and see for yourself!



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04/15/2022

Quick and friendly service. I was a walk-in and he was very friendly and accommodating. Got to me as soon as he could, which didn't take long. This business came highly recommended and I will trust them I'm my future services that I may need on my car.



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04/04/2022

Short notice headlight bulb change. They were very helpful and got me in that afternoon. Good service.



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03/07/2022

Great service, and great prices will be coming here again.



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03/02/2022

i got my fuel pump changed and they were the cheapest around. 2 times cheaper. they are vert friendly and professional



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02/14/2022

The shop was very polite and professional. They didn't try to sell more services than were needed. The only downside is the limited parking, guess that is the flip side of great service.



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02/04/2022

The owner is a stellar human. You are in great hands. I'd recommend them to anyone and everyone.



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12/17/2021

This company is awesome! I went in on a Tuesday and asked if they could replace my brake pads, rotors, and replace the passenger side mirror. (I already bought the new mirror online). They said to come back Friday morning for the repairs. I walked in on the Friday a little after they opened and they had me out in under an hour. Prices are great and I was charged about $50 to have the side mirror installed. Super affordable, quick service, and very friendly.10/10 :)



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11/21/2021

Best auto place on the market. They will definitely get you fixed up and won't charge you an arm and a leg to get it done. We've had several cars repaired here and continue to get our cars serviced and inspected here. Stop looking at reviews now because you found the place you want to take it.



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11/13/2021

Seem honest



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11/10/2021

Staff is very friendly and knowledgeable! Jason is honest and won't sell you unnecessary repairs. Place to go even if it is only for honest evaluation/ inspection.



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10/15/2021

Not bad but it was a little bit expensive



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10/14/2021

What can I say that hasn't already been said? They are an awesome auto shop! When I moved I was worried about finding a new auto shop since some other shops have been known to not be *as nice*. I was pleasantly surprised when I found Nice Guy! The mechanics and front desk staff are so nice. They explain things and I have never felt like they are trying to rip us off. The prices are fair for the work/cost of parts. I would totally recommend giving them a try next time you are in need of some work on your car!



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09/15/2021

They did a pre- purchase inspection and Rodney was great at explaining while I was there. I called back to speak with him and he wasn't available and he never returned my call. I believe the receptionist didn't give him the message. She was rude. Rodney A+!



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09/13/2021

They did my 1992 400se Benz transmission installation Very friendly and professional and fast. Gave them a shot and they came through



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09/07/2021

This was my first time taking my car here , which was nerve wracking as you never know what hidden fees or costs a repair shop may add. I have been going through a rough time so i was hoping my repair wouldn't be expensive , and it wasn't at all ! I chose this place based off of previous reviews that mentioned great service and great prices and it is 100% true ! 10/10 reccommend !



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08/26/2021

If you don't want to read, just take your car here. You'll find out very quickly why this place has it's name. Long review: Around this area, it's very competitive and very hard to find a reliable mechanic to trust with making the right decisions for your car with many nebulous fees attached to tasks you didn't need, but it seems it's the exact opposite here. A perfect example of this is: I took my car here to get my normal 60k mile maintenance that' I've been putting off for a while and it was done in a very timely manner. I've had this dent in the back of my bumper for more than 5 years that I've been too stubborn to fix and felt like it wasn't a necessary thing to pay for. Every time I've brought my car to get an oil change/inspection, I've always gotten a call along the lines of "Hey, i can pop this dent out of your bumper for 80 bucks. Want me to go ahead and do it?" I've declined every time. I went to pick up my car a day later, go grab something to eat after picking up my car, and almost didn't recognize my car after coming out of the restaurant because the dent was gone! He fixed it without charging me or even telling me about it. Not only did my car feel like it was my first time driving it off of the dealership lot (much needed TLC), the iconic dent I had has finally been fixed. Definitely taking my car here from now on, and I recommend that you do as well. If you want that "I'm just gonna let my car friend fix it" experience, take it to Jason.



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08/24/2021

Jason and everyone here are absolutely amazing! Jason will go above and beyond to give you the best service and price he can! I wouldnt take my vehicles anywhere else again!! Thank you Nice Guys!



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08/20/2021

Great device..



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07/18/2021

Very good nice people



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07/17/2021

Jason and his staff are great! They are all helpful. Great work with reasonable prices! Very flexible with getting work done and worked with me to use my own parts. Keeping a 28 year old car running when parts are hard to find make a shop like this a great find. The work I have had done ranged from timing belt with a water pump to basic oil change. Unfortunately I upgraded one of my vehicles to a 2500 and they cannot work on it....yet. Hopefully they can in the near future.



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07/12/2021

It's a great place to take your car or truck The owner is very nice &understanding.His team will find the problem your having &fix it Not a backyard mechanic! His prices are fair &honest.I was his first customer 4yrs ago!



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06/17/2021

Wow! I am so impressed with everyone at this shop. They worked a miracle on my A/C and didn't charge me an arm and a leg to do it! I will keep bringing my car to Nice Guys. They really are nice! Despite my a/c being very problematic and requiring more than one visit, multiple parts and several repairs, they didn't give up on it. And most of all, it was affordable! Thank you!!



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04/27/2021

The staff was pleasant a prompt. I arrived on time and they started work on my car quickly. I was in and out within a reasonable timeframe. Parking is a bit iffy, but they clearly do their best to make it work. Jason, the owner was incredibly Nice. The place deserves the name.



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04/20/2021

Jason, is.a.very nice, but typical shop, but clean bays guys working hard. Has the lowest labor rate in this area.



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04/05/2021

Honest quick service. Great mechanics



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03/17/2021

What can I say? They made me LATE to get lunch, because I couldn't stop talking with them! Such an amazing staff, and excellent prices! Highly recommend!



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01/12/2021

What a great find! I cannot express enough to you my satisfaction with my car repair. I am from out of state and their kind, professional, prompt service, made my experience stress free. To make it better, I go to pick up my car and am prepared to pay the estimate price that they gave me....and it was 1/3 less! Who does that! God Bless this place and all their workers!



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11/23/2020

Friendly and communication



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10/15/2020

I can't say enough good things about Jason and the crew. They have the best prices and highest quality service in the 757. I got screwed by a couple other shops before I found nice guys and I will never go anywhere else. 10 stars



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09/29/2020

Husband decided to try this place out after getting scammed by firestone. They are very honest & fairly priced. Unlike other mechanics, they didn't knit pick on all kinds of little things that should be fixed and just did what was asked. Definitely would recommend this place over the others in the area.



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09/17/2020

Jason and the crew at nice guy are nothing short of professional and honest. It's hard to find a trustworthy mechanic these days but Jason is a stand up guy. He will be straight forward with you and try his best to get your car back in shape in a quick and affordable way. Highly recommend!



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08/20/2020

They are reasonable and very convenient!!!!



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08/12/2020

Friendly Fair auto repair



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07/06/2020

These guys fixed up a tiny issues with my Mazda in seconds free of charge, happy to bring future business to this shop ??



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06/26/2020

He is a Very Nice Guy and Great job on my Car



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06/05/2020

Love this place. Everyone is friendly and they do great work at fair prices. Highly recommend if you need some work done on your vehicle.



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04/20/2020

Literally the best mechanic I've been to



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04/11/2020

Jason and Morgan live up to the name of their business. The prices are always manageable, their staff is always friendly. I've gone to them several times for my problem baby and every time I've left a satisfied customer. They are the most honest mechanics I've ever seen and it's always great to do business with them. I will not go anywhere else as long as I'm in Virginia hands down!!!!



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03/05/2020

best auto shop in town great service



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02/24/2020

Family owned. Family oriented. Trustworthy, hard working and a great mechanic. I highly recommend!



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02/01/2020

I just love them, very honest and kind, prices are cheapest i could find for the service i needed. Its worth the trip across the water



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12/19/2019

Affordable pricing and great staff. I will be back for sure!



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10/29/2019

Awesome service with a awesome attitude.



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10/02/2019

This business is aptly named. Jason is fast, honest, knowledgeable, and very pleasant to do business with. I will continue to go to Nice Guy Auto for all of my auto needs.



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09/30/2019

The best place to take your car! Jason and his team are honest and well priced. My car was in and out within the day. I will always take my car here.



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09/30/2019

Jason and team always provide fast, honest, and fair priced work. Saved us from getting ripped off by some other shops. Absolutely the best in the city.



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07/25/2019

Hastle free transaction. Fair prices. I appreciate the status updates as well. Team as a whole seems pretty down to earth. Thanks for fixing the Pontiac ?



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07/10/2019

Can't give five stars because the truck is still sitting.drove me home after ?a new clutch install? but wasn't any better...beleive me that wasn't all that was wrong with it.lol.granted..very honest.and told me up front about the severity of my problem,amongst some others that were contributing to the overall shittiness .still gave me a decent price and did me a favor,also was more than reasonable when it came to patience.i was in a bind and had to make payments to get it back.not every shop these days will do that..smart mechanics trying to make it happen and would highly recommend them to anyone for honest opinion/work in a quick and timely manner. Thanks again Jason.



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03/25/2019

Thank you for fixing Jeepie, appreciate it your good service??



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03/14/2019

Fantastic service! Fast and friendly. Very welcoming. I think I've just found my go to location for all my automotive needs. Thank you Jason for taking care of my Dahlia.



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02/21/2019

Friendly and fast! Thank you



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02/16/2019

First time and it was great! Honest and knowledgeable and perfect name for the company, because they are just that...nice guys!



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01/22/2019

Gud work



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01/04/2019

Love these guys



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12/31/2018

5 ?? Best car shop I have ever been to!!! The owner and staff are so nice and respectful. They are fast at getting your car fixed and they make sure to walk you through everything so you understand what needs to be done and why. I will definitely be going back to them to get any future work done on our vehicles.



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11/25/2018

Jason and his team are all dedicated mechanics. Honest and reasonable. Takes the time to listen well and do it right to get it done timely and reasonably priced. Thank you Jason! You're awesome!



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10/07/2018

Jason is an honest mechanic. He lets you bring in parts and only charges labor. Even when an additional part was needed to fix my AC, he only charges me his original quote for labor.



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09/29/2018

Jason was very helpful and I could tell he had my car's best interest, instead of just trying to make a quick dollar. He thoroughly explained to me the issues with my car and found same day resolution and now she drives as good as new! The pricing was good and service was amazing. I will definitely be returning and highly recommend this shop to anyone who wants a trusted, well knowledged, and well respected auto guy. Thanks, Jason!



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09/27/2018

Honest, fair, and professional. I don't think you could ask for more.



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09/24/2018

This guy!



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08/03/2018

Jason was able to take care of the transmission problem accurately and not overcharge me. I recommend you try his service!



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07/25/2018

Great service! They were able to fit me around my lunch hour. Jason and his crew were great! Thank you.



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04/17/2018

These guys Jason & Jon Jon are cool af! They got me rolling again and Jason shown me where the leak was coming from as well as showing me how to fix it myself. He wasn't pushing for this or that. He could tell I was sceptical but was cool af about it. His prices are on the wall so there's no bs'ing. I'll def recommend them and give them returning business.



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04/14/2018

Love this place. Great work and good prices.



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04/11/2018

Very helpful and super friendly! Quick and convenient.



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04/10/2018

Jason worked with my schedule for work and leave and came in almost under half of what dealers left. Car work phenomenally. Literally recommending to everyone I work with for good mech. He's honest and hardworking and not trying to sell or rip you off. Will be using for all needs



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04/05/2018

If ya need auto repairs I highly recommend Nice Guy's for honest quality craftsmanship and very reasonable prices . Jason (owner) is a great guy and will treat ya right. Very rare character in today's times .



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02/23/2018

Shop labor rates are ridiculously low, great service and very transparent about all charges



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02/04/2018

I took my 2005 Lincoln Navigator to get fixed and he did an excellent job. Not going anywhere else while I am here. Thank you.



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12/06/2017

These guy's do great work!



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12/04/2017

Great service, very knowledgeable, and reasonable prices!!



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11/24/2017

Very satisfied with the work that was done Jason and his crew did a great job and very reasonably priced! Definitely recommend to anyone looking to have work done on their car.



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11/22/2017

Fixed my ruptured break line



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11/17/2017

Great service very nice guy



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09/07/2017

Wonderful service!!!



Discover More About Reviews and Repair Services At Nice Guy Auto & Transmission in Norfolk

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associations

  • ASE (Automotive Service Excellence)
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  • Car Care Aware
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WHAT OUR CUSTOMERS SAY

Only shop I go to. Great service always! Would and do recommend. , 12/30/2025

Nice Guy Auto & Transmission

Nice Guy Auto & Transmission 892 East Little Creek Road Norfolk, VA 23518 757-583-8500
Nice Guy Auto & Transmission 804 Orapax St Norfolk, VA 23507 757-627-2886

Ask any car or truck owner in Norfolk who they recommend. Chances are they will tell you Nice Guy Auto & Transmission.